Shipping policy

Company Name: B Green LTD
Company Number: 16951714

If you have any questions regarding returns or refunds, please contact:

  • Store Name: bgreenltd
  • Email: contact@bgreenltd.shop
  • Phone: +44 7537 175788
  • Address: 54 High, StreetDesford, Leicester, England, LE9 9GH
  • Website: bgreenltd.shop

Shipping Rates

We offer a simple flat-rate shipping fee to ensure transparency at checkout.

Standard UK Shipping: £13.00 (Fixed Rate)

Shipping costs are clearly displayed during checkout before payment is completed.

Order Processing Time

Orders are processed within 1–2 business days (Monday to Friday).

Orders placed during weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a dispatch confirmation email.

Processing time is separate from delivery time.

Delivery Time

Estimated total delivery time: 3–6 business days (Monday to Friday).

Delivery times are estimates and may vary depending on courier services and delivery location.

Estimated Total Delivery Time

Processing Time: 1–2 Business Days

Transit time (days): 2-4 Business Days

➡ Estimated total delivery time: 3–6 business days

Refund Policy

At bgreenltd, we want you to be completely satisfied with your purchase. If you are not happy with your garden tools, we are here to help.

30-Day Return Window

You have 30 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return:

• Item must be unused
• Item must be in original packaging
• Proof of purchase must be provided

Return Address

54 High, StreetDesford, Leicester, England, LE9 9GH

Return Shipping Costs

Customers are responsible for return shipping unless the product arrives damaged or incorrect.

Refunds

Once your return is inspected, refunds are processed to the original payment method within 14 business days.

Privacy Policy

Company Name: bgreenltd

Company Number: 16951714

If you have any questions regarding returns or refunds, please contact:

  • Store Name: bgreenltd
  • Email: contact@bgreenltd.shop
  • Phone: +44 7537 175788
  • Address: 54 High, StreetDesford, Leicester, England, LE9 9GH
  • Website: bgreenltd.shop

At bgreenltd, we are committed to protecting your privacy and handling your personal data transparently in accordance with UK GDPR and the Data Protection Act 2018.

Information We Collect

We may collect:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely via third-party providers)

Automatically collected data may include:

• IP address
• Browser type
• Cookies and analytics data

How We Use Your Data

We use personal data to:

• Process and deliver orders
• Provide customer support
• Improve website services
• Prevent fraud
• Comply with legal obligations

Terms of Service

These Terms of Service govern your use of bgreenltd.shop

By using our website, you agree to these terms.

About Us

bgreenltd is a company registered in England and Wales under company number 16951714.

Pricing and Payments

All prices are displayed in GBP (£) unless stated otherwise.

Payments are processed securely through approved payment providers such as PayPal.

Order Acceptance

A contract is formed only when your order is dispatched.

We reserve the right to cancel orders in cases such as payment failure or suspected fraud.

Governing Law

These Terms are governed by the laws of England and Wales.

If you have any questions regarding returns or refunds, please contact:

  • Store Name: bgreenltd
  • Email: contact@bgreenltd.shop
  • Phone: +44 7537 175788
  • Address: 54 High, StreetDesford, Leicester, England, LE9 9GH
  • Website: bgreenltd.shop